Support Hours
Monday - Saturday: 9:00 AM - 8:00 PM
Sunday: 10:00 AM - 6:00 PM
Frequently Asked Questions
How long does it take for my payment to be processed?
Payments are typically processed within 2-4 hours during business hours. For payments made after 6 PM or on weekends, processing may take up to 12 hours.
What should I do if my payment fails?
If your payment fails, please wait 15 minutes and try again. If the issue persists, check your bank account balance and UPI transaction limits. Contact your bank if needed, or reach out to our support team.
Is there a minimum or maximum payment amount?
The minimum payment amount is ₹100. There is no maximum limit, but individual banks may have their own transaction limits for UPI or bank transfers.
Can I get a refund if I made a payment by mistake?
Refunds are processed on a case-by-case basis. Please contact our support team immediately with your transaction details if you believe you've made a payment in error.
What information do I need to provide for payment verification?
You need to provide your full name, phone number, branch name, payment amount, and the transaction ID/reference number from your bank or UPI app.